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fulltime·ServiceNow

Staff Software Engineer, Integrations

Hyderabad, IndiaSalary not disclosed6 skills

Skills & Stack

IntegrationsAPIsConversational AISlackMicrosoft TeamsAutomation

About the Role

Staff Software Engineer on the Integrations team of Flow by ServiceNow in Hyderabad, owning how the conversational AI service desk connects to the systems companies run on.

About ServiceNow

AI platform company for enterprise workflows.

What You'll Do

4 items
  • 1Own how Flow connects to systems like Slack, Microsoft Teams, email and the browser
  • 2Design and build integrations that read connected knowledge and run published automations
  • 3Keep a person in control when actions are sensitive
  • 4Ship and operate integrations for a standalone conversational AI service desk

What We're Looking For

  • Strong software engineering experience building integrations or platform services
  • Experience designing APIs and connecting to enterprise systems
  • AI-first mindset, using AI as the default way to design, review and operate

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