Staff Software AIML Engineer

Staff Software Engineer - AI Native Development at ServiceNow Hyderabad, building AI-native software on the ServiceNow AI platform.

• 1Technical & Architectural Leadership
• 2Take highly ambiguous and complex problems and turn them into clear technical strategies, architectures, and executable plans
• 3Own the architecture of major systems or subsystems and drive them from concept through production at scale
• 4Make sound technical decisions under uncertainty and clearly articulate architectural trade-offs
• 5Define system boundaries, interfaces, APIs, data flows, and integration patterns across multiple services and teams
• 6Drive architecture and design reviews and establish a high engineering bar for scalability, reliability, security, maintainability, and performance

• A strong track record of owning significant software systems or subsystems end-to-end in production
• Deep full-stack engineering expertise with the ability to work across frontend, backend, APIs, data, AI services, and cloud infrastructure
• Strong understanding of distributed systems, system architecture, data structures, algorithms, APIs, databases, scalability, reliability, and cloud-native development
• Expert-level programming experience in Python, Java, Go, TypeScript, or equivalent languages
• Hands-on experience designing and delivering AI/ML-powered production systems
• Strong practical knowledge of modern AI technologies including LLMs, RAG, embeddings, vector search, agentic workflows, tool calling, model evaluation, and AI observability