Principal Software Engineer

Principal Software Engineer at ServiceNow Bangalore, owning long-term technical architecture and core infrastructure services as the platform scales 10x.

• 1Technical Architecture & Strategy Define and own the long-term technical architecture, making critical build vs. buy decisions to ensure systems remain resilient as the platform scales 10x
• 2Platform & Infrastructure Design and build core infrastructure services and microservices that serve machine learning, frontend, and platform teams
• 3Business Alignment Align technical architecture with business goals, ensuring engineering velocity, system reliability, and infrastructure costs directly support customer acquisition, retention, and time-to-market
• 4Hands-on Engineering Write high-performance, clean, and maintainable production-grade code across the stack (K8s, Python, Golang, Postgres etc.)
• 5Cross-functional Execution Drive and deliver business-critical engineering outcomes in close collaboration with cross-functional engineering teams
• 6Engineering Culture Mentor senior engineers, champion engineering excellence, and foster a culture of rapid, impact-driven innovation

• Hands-on Engineering Write high-performance, clean, and maintainable production-grade code across the stack (K8s, Python, Golang, Postgres etc.)
• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry
• Experience 15+ years of software engineering experience with a demonstrated progression into Principal or Sr. Staff Engineer capacity at a high-growth tech company or top-tier AI lab