Sr. Staff Software Development Engineer
Skills & Stack
About the Role
Senior Staff Software Development Engineer at Zscaler, owning deployments, production operations, observability, incident management and platform reliability for the cloud security platform.
About Zscaler
Zscaler (NASDAQ: ZS) runs the world's largest in-line cloud security platform, the Zero Trust Exchange, protecting thousands of customers across 200+ global data centers.
What You'll Do
- 1Lead operational ownership for cloud-based products, overseeing deployments, production support, on-call escalations, and incident resolution
- 2Architect, manage, and optimize resilient container-based architectures utilizing AWS EKS, Kubernetes, and automated cloud infrastructure solutions
- 3Scale end-to-end observability, monitoring, and alerting frameworks across distributed systems to proactively detect anomalies and accelerate remediation
- 4Champion troubleshooting initiatives for high-severity challenges spanning distributed platforms, networking, Kubernetes clusters, and deployment pipelines
- 5Advance DevOps practices by designing and standardizing GitLab CI/CD pipelines, runners, release workflows, and automation frameworks
- 6Who You Are (Success Profile)
What We're Looking For
- You are a strategic platform thinker with deep expertise in cloud operations, modern platform architecture, and distributed systems reliability
- You are an accountable owner who takes full responsibility for production health, system performance, and operational excellence
- You are an expert troubleshooter and technical leader who rapidly diagnoses complex incidents and implements sustainable, preventive solutions
- You are an influential communicator and collaborator capable of driving technical direction and establishing cross-functional engineering standards
- You navigate seamlessly between high-level architectural strategy and hands-on technical execution while championing continuous learning in modern cloud and AI-driven operations
- What We’re Looking for (Minimum Qualifications)
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